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  • Voice broadcasting is the process of recording a short message and relaying it to your customer base. This could be done to advertise a new offer, plan or service, along with talking a little about the company. The uniformity and precision of a voice message can also boost your marketing pitch. It is good to go over the long list of regulations that you must comply with before you record your voice broadcast. As a service, voice broadcasting maintains a database of recorded voice messages and phone numbers. After a department’s contact list and pre-recorded messages are uploaded, the system can then make multiple calls to prospective clients all at the same time.

  • With the thriving growth of startups in the country, businesses have already started using new technologies to keep up their pace with the competition in the market.  Nowadays, when the employees are working from home and customer demands are constantly rising, one can say that cloud telephony is going to stay in the coming years.

    Cloud telephony is a technology that takes your telephone system on cloud. Thus, no need to setup physical system that eats up your office space. Not only this, cloud telephony comes with lots of long term benefits for startups, which are discussed below

  • Outbound Dialer (OBD) is an automated phone call that essentially relays a pre-recorded voice message to the customer. It can be sent to an end number of users at any given point of time in the language of choice. However, how automated calls can work for most businesses? Can they do more than just delivering automated outbound calls and messages?

    Outbound dialer calls are versatile and can be used for call blasts, scheduling appointments, client outreach, integrated call campaigns, surveys, product marketing, reminders, follow-ups, feedback, event-based calls, political campaigns, event registration, OTP through Voice Call, etc.

  • A Toll-free number is a cloud-based contact number used by businesses to enable their customers to call them free of cost. A toll-free number is also known as free call or freephone and starts with a specific prefix number. The numbers mostly have a prefix number beginning with 1800, 800, 888, 855, etc., representing a particular geographical code. It is similar to that of code applicable to a geographical area. The toll-free numbers begin with the prefix 1800, followed by six or seven-digit unique numbers in India.

    • Voice broadcasting or automated calls let you broadcast a message to large groups of people. 
    • You record a message. You pick a list of people to call. You select a time. You let the software do the rest. 

    Effortless and hassle-free, voice broadcasting is an economical tool to disseminate information. It saves you manpower and time. All you need is to add the required details in the portal: The number of people or groups, contact information, recorded message, time slots, etc. A list is prepared according to the data, the message is uploaded, and a campaign is scheduled for a specified time.

  • A virtual phone number is a telephone number that isn’t bound to a fixed location. Virtual numbers can be used to make or receive calls on any phone, such as VoIP desk phones, cell phones, or softphones. It’s perfect for employees in the office, or those who work at home. You can select which devices receive calls from the virtual number, and change them when needed. This flexibility is why they’re sometimes called “secondary” numbers. 

  • Whether your marketing campaigns are going to be successful or not depends mainly on the persuasiveness of your communication tactics which you use while reaching out to your potential customers. Why would a customer be interested in your services if your business fails to provide a high-quality customer experience? For providing 24*7 customer support, whether it is online or offline, the agents should make sure that they are able to solve customer queries in a systematic way. 

    Internet voice response (IVR) is a solution that enables call centers or service-based businesses to improve their efficiency and deliver a better customer experience.


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