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Outbound-Dialer

Dial automatically, reach more prospects and convert better leads.

Outbound Dialer

Bulk OBD is a system that automatically calls a pre-defined list of customers and plays promotional messages, reminders, or one time passwords (OTP). Bulk OBD which proactively calls a pre-set list of customers as mentioned by the client and communicates promotional messages, Payment reminders etc.
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How does work Outbound Dialer (OBD)?

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An audio message is recorded and a list is created which consists of the names and numbers of customers. Both of these are uploaded in the system.The system automatically extracts these numbers from the system and calls each of these and plays the recorded audio file. Once the calls get connected, an appropriate status gets updated in the system.

Features of Outbound Dialer

CRM Integration

A business can integrate the cloud-based auto dialers with its existing customer relationship management (CRM) system seamlessly.

Contact List Management

The cloud-hosted auto dialing system makes it easier for users to import telephone numbers from databases or spreadsheets by providing a contact list uploader.

Interactive Dashboard

The interactive dashboard provided by the auto dialer software helps managers to monitor and review outbound campaigns continuously.

Call Recording

In addition to facilitating real-time call monitoring, the cloud-based auto dialer software also record every outgoing call.

Callback Scheduling

Sometimes the agents fail to connect with a customer on the first attempt. They need to call the customer or lead again to carry out the telemarketing activities.

Data Security

The cloud-hosted auto dialer help call centers to manage contact lists and customer data efficiently. In addition to storing data in secure data centers, they allow managers to impose data access restrictions.

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Benefits of Outbound Dialer

Smart Dialler

Takes care of your resources and proactively works in best accordance. Calling each customer couldn't have been much easier. It takes care of each call.

Reduced Idle Time

This helps to save the agent time and allows them to attend more calls per hour..

Greater audience reach

Reach out to the intended audience by filtering your campaign reach. Keeping a DND check ensures marketing efforts are channelised in the right direction.

Multilingual Support

Communicate using a language of your choice with Muzztech’s Voice Broadcast/ OBD.

Cost-Efficient

Decreases the cost involved in hiring a human to take care of all the business needs. Just a one-time investment and your brand is good to go!

Generate New Leads

Our Outbound dialer can easily generate new leads for your business without much hassle.

OBD: Use Cases

Sales

Make More Seles

Generate more sales by reaching out potential leads generated from events, meetups, sign-up forms and more.

Political Campaigns

Political Campaigns

It is useful for Political Campaigns also.

Surveys

Collect Surveys

Collect survey responses for your new product, feature, etc from customers at scale using the power of an autodialer.

Reminders

Reminders

Education sector use 2-Way SMS service as Reminderss also.

Feedback

Getting Feedback

Calling is a highly personalized way to seek feedback. Streamline the process using a call center software..

Call Blast

Call Blast

Using 2-Way SMS you can make multiple calls at a time.

Got Questions?

Find your answers right here.
What is OBD?
 It is a computer-based application program designed to automate the outbound calls in an organisation. It is a cost-effective communication tool developed for call automation and dialling services.
What are the most salient features of this product?
Is there any limitation to the number of prompts that can be played in a process?
Can i integrate the Muzztech's OBD Service into my application?
Can i sign up for a free trial?
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