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Missed Call Service

How A Missed Call Service Helps You Get More Customers

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A missed call service can help poll polling, voting, customer feedback, mobile verifications, etc. Missed call services are one of the best means of lead generation without costing the company another dime. Plus, a missed call does not cost the customer the service they love.

It is essential to understand how the missed call alert system works. The company gets a dedicated mobile or virtual number to call quickly. After a single ring on the number, the call gets disconnected automatically. A confirmation SMS is sent to the caller informing them that the call has been registered and somebody will contact them as soon as possible. The customer's information is stored in the database along with the number they have called from, and whenever needed, the database can be easily accessed. The agent can schedule a discussion on the requirements of the customer.

Let’s look at some of the compelling features of this service which can help you gain more customers with minimal efforts:

Optimization of Time 

Save your potential customers from the pain of filling up lengthy forms. Instead, ask them to give a missed call on your number, and let your agents give them a call back to understand their requirements. This saves you many disappointed customers who might face a tough time connecting with your agents. The ease of connecting to your leads without adding an extra burden of money or time caters to a large number of potential customers, who can be either a small town farmer having a basic phone or a business owner having very less time.

Verification of Data

According to research, 16.4 million consumers have been the victim of identity theft in 2021. Fraudulent practices over the internet have always been a cause of worry for the enterprise owners while running their businesses through an online platform. Missed Call Service is providing a protective shield to these enterprises by authenticating every approaching customer.

 Flexibility

In 2017 February, India’s telecom subscriber base touched the 1.20 billion mark including mobile & landline users. So, connecting with your customers over landline phones still remains a count which cannot be overlooked.

Here, missed call service becomes worthier for the business owners as customers from both the platform can reach out to you through a missed call, leaving no target customers untouched. This feature in specific helps in reaching out to non-tech savvy customers or customers residing in remote places. They can give a missed call to your cloud-based number to show their interest in your products.

Cost Effectiveness

Missed Call Service also comes easy on the customer’s wallet. Internet-based and SMS-based campaigns incur costs. A Missed Call-based Campaign, on the other hand, costs nothing at all and yet works in an equally effective manner.

Conduct Surveys

Stepping in here, Missed call service greatly revolutionised the e-voting & surveys. It simplified the whole process by replacing the message responses with a missed call response.

SMS voting only allowed the customers with a mobile phone to participate. The introduction of missed call voting overcame this setback as well and allowed customers with landlines to be an active participant of surveys/polls.

Lead Generation

Generating leads is essential to any profit-oriented enterprise. Here, Missed call service acts as a bonus for your sales team. Facilitating your customers with the option of missed call organically inclines them towards your service, as now their process of approaching you becomes hassle-free and eliminates many intermediate levels of communication.


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