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2-Way Messaging

2-Way Messaging

A two-way SMS platform is one that incorporates outbound and inbound text messaging into a unified service. SMS is one of the fastest-growing channels for business communication.

2-Way Messaging is the most direct, immediate and cost-effective tool for showing your customers that you care.With 2-way messaging, you can also easily interact with prospective clients that have responded to your campaigns and engage with leads in real time conversations.
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How 2-Way Messaging Works

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The first step is to purchase a virtual number for the country where you wish to use it. The number can either be used as the sender ID in your SMS communication, enabling your audience to respond to your sent messages, or be promoted as a part of a competition or a contact method for your business.

Any messages received to your virtual number can be viewed on your Control Panel or sent to an email address or a callback URL of your choice.

How 2-Way Messaging Benefits Business?

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Boost Customer Experience

When paired with our dedicated numbers feature, all of your messages will originate from the same mobile number. Your customers can save your details to their phone to recognise and reach you.

Streamline Your Workflow

Set up keyword-based rules for incoming SMS messages, to trigger dynamic replies and streamline engagement with customers, staff and community members.

Easy to use conversational inbox

Add your team and other users to take advantage of the conversational inbox to manage ongoing conversations, search for specific content and view all inbound messages over the past 90 days with unread conversations appearing at the top of the list.

Why Choose Muzztech!

Enhanced Customer Support

Receive better 24/7 live support from our service experts over email, chat, live-desk and call.

99.99% Uptime Guarantee

Muzztech offers 99.99% SLA-backed uptime with best combination of Grade "A" In-house & Cloud Infrastructure

Safe and Secure

Your data is safe with us. We're not one of those companies that gives your personal information away.

With Lowest Prices

In any of our services, we give you better convenience as well as better price, so that you do not hesitate to buy the service.

High Quality Products

We aim to offering a product portfolio that purely concentrates on highly advanced mobile messaging & Voice solutions, that are second to none.

API Integrations

Innovate your business solutions with CRM and other third-party application integration.

OUR HAPPY CLIENTS

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We learn every day to optimize our services and provide our customers with nothing but the best products. And here are our achievements we gained during our service to our customers both in India and around the globe.

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0%
CUSTOMER RETAINED
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PROCESSED PER DAY
0+ YEARS
OF EXCELLENT SERVICE
0+
MANAGED VOICE CHANNELS

START CONVERTING LEADS INTO CUSTOMERS TODAY

Dial :1800120400400

Our Achievements

We learn every day to optimize our services and provide our customers with nothing but the best products. And here are our achievements we gained during our service to our customers both in India and around the globe.

Subscribe for the newsletter

Articles - Category

Absolutely the best!

A2P MessagingToll-free NumbersIVR SolutionVirtual CardsSocial Media ActivityOTP MessagingMissed Call ServiceClick to Call

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Together we will do something big for Make in India.

Image
0%
CUSTOMER RETAINED
0,00,000
PROCESSED PER DAY
0+ YEARS
OF EXCELLENT SERVICE
0+
MANAGED VOICE CHANNELS
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