Interactive Voice Response (IVR) and Toll-free allows organizations to interact with customer.
Recording on call
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides the appropriate responses in the form of voice, fax, callback, email and other contact methods.
Why should you choose our IVR service?
Our IVR service is equipped to manage high volumes of calls, is cost effective, can automate outbound call campaigns, prioritizes and routes calls fast and can even serve callers after business hours. The tool greets callers and directs them with clear instructions to route their calls to the right agent promptly.