💳 FinTech & Banking

Securely deliver OTPs, transaction alerts, and EMI reminders using encrypted SMS and WhatsApp flows with IVR fallback.

Trusted by 10K+ customers

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  • Faster Customer Response Time

    Clients report quicker engagement with automated WhatsApp & IVR systems.
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  • Boost in Campaign Conversion Rates

    Achieved through personalized Bulk SMS and RCS campaigns.
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  • Reduction in Customer Drop-off

    Thanks to instant OTPs and follow-up reminders via SMS & WhatsApp.
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  • Increase in Customer Retention

    With regular updates and promotional broadcasts using omnichannel messaging.
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  • Lower Communication Costs

    By switching from manual calling to IVR and automated WhatsApp messaging.
  • 💰 How FinTech & Banking Brands Are Elevating Communication with Muzztech?

    We used to rely only on others, but delays and missed deliveries were common. After switching to Muzztech, our delivery success rate shot up — and so did customer trust.

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    🚦 The Challenges

    Before adopting Muzztech’s FinTech Communication Suite, many companies faced:

    • Delayed or failed OTP and transaction alert delivery

    • Increased fraud risk due to non-encrypted messaging

    • High call center load due to missed EMI notifications

    • Ineffective fallback when users were unreachable via one channel

    Sounds familiar?

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    ✨ The Solution Suite

    Muzztech introduced a secure, real-time communication system tailored for FinTech and banking use cases.

    Using our encrypted SMS, WhatsApp API, and IVR fallback — banks, NBFCs, wallets, and loan apps can now communicate instantly and securely with customers.

    TransaSure – Secured Transaction Alerts

    Send encrypted messages with OTPs, debit/credit alerts, and login verification via multi-channel delivery.

    • Safe & encrypted
    • Instant delivery
    • Reduces fraud risk

    FinPing – Smart EMI & Due Alerts

    Automated WhatsApp and SMS reminders for EMIs, credit card bills, and payment due dates.

    • Fewer missed payments
    • Reduces collection efforts
    • Improves credit discipline

    SafeBank Link – Verified Links, Faster Action

    Send secure payment and KYC update links with real-time tracking and fallback options.

    • Actionable messages
    • Verified domain support
    • Link expiry for added safety

    🎯 Who’s This For?

    If you run any of the following, Muzztech’s solutions are built for you:

    • Banks (Private/Public Sector)
    • NBFCs & Lending Apps
    • Digital Wallets
    • Investment & Insurance Platforms
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    🔑 Key Benefits For FinTech

    1. Real-time notifications - Improve transaction speed.

    2. End-to-end encrypted messages - Protect user data.

    3. Multi-channel fallback (SMS, WhatsApp, IVR).

    4. Lower operational costs with automation.

    5. Trackable messages with delivery insights.

    6. Easy API integration for existing CRMs.
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    📈 The Impact

    Metric

    Before Muzztech

    After Muzztech

    OTP Delivery Rate

    70–80%

    98%+

    Missed EMI Reminders

    25%

    < 5%

    Customer Support Calls

    High

    Reduced by 50%

    Secure Link Engagement

    Low

    2.5× higher

    🌟 Why choose Muzztech Services?

    At Muzztech Services, we’re more than just a tech company. We’re your partner in keeping your business safe. Our commitment goes beyond just knowing the technical stuff:

    • Personal Support: Our team of experts is always here to help you with any questions or tech problems you might have.

    • Flexible Solutions: We get that your business can change. Our solutions are made to grow with you, keeping your security intact as your business expands.

    • Solid Reliability: We’re all about providing consistent and dependable service.

    Ready to boost your business?

    Get in touch with Muzztech Services today! We’ll team up with you to set up a personalized solution that fits your needs and gives you peace of mind. Let us help you earn trust with your customers and protect your valuable data.