Combo message packs — SMS, WhatsApp, RCS & calls in one wallet
Stop juggling separate vendors for SMS, WhatsApp and RCS. Combo packages share one balance and our smart routing sends each message on the channel most likely to convert.
1
wallet for all channels
25%
typical bundle savings
Test it right now — free
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Muzztech
MUZTEC
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Everything you need, built in
Unified wallet
A single recharge powers SMS, WhatsApp, RCS and email.
Smart channel routing
Rules like "WhatsApp first, SMS fallback in 10 min" per campaign.
Bundle economics
Blended rates beat buying channels separately.
Who uses this — and how
Real ways real businesses put Messaging Packages to work.
Growing businesses
- When
- Running multi-channel campaigns on one budget
- How
- One dashboard, one invoice, per-channel analytics.
Agencies
- When
- Managing many client brands
- How
- Sub-accounts draw from a master wallet with per-client reporting.
How it works
Pick a bundle
Sized by monthly volume and channel mix.
Set routing rules
Choose channel priority and fallback timing.
Track blended ROI
Cross-channel funnels show cost per conversion.
What is combo messaging?
A combo message pack lets you reach a customer on more than one channel from one balance — SMS, WhatsApp, RCS and voice calls — instead of buying separate packs from separate vendors. You choose the journey; the platform picks the channel that works for each customer.
Popular combo journeys
- Call + message combo — a voice call (recorded or AI) followed automatically by an SMS or WhatsApp with the details, so the customer has it in writing.
- WhatsApp first, SMS fallback — rich WhatsApp message to users who have it, plain SMS to everyone else.
- RCS with SMS fallback — branded rich card on supported Android phones, SMS elsewhere.
- Missed call + SMS combo — customer gives a missed call, instantly receives an SMS or WhatsApp reply.
Why businesses switch to combo packs
One recharge, one invoice, one report. Unused balance is not locked to a channel, so you move spend to whatever converts best this month. And fallback routing means fewer undelivered messages than relying on any single channel. The cost case: one window vs five vendors.
Pricing
Each channel is billed at its own rate from the shared wallet — SMS from ₹0.12/SMS, WhatsApp per Meta category plus platform fee, voice per pulse. Packs are sized to your monthly volume; see pricing or ask for a combo quote.
Built on the same platform
Combo packs use our bulk SMS, WhatsApp API, RCS and voice broadcast routes, managed from one campaign manager.
Frequently asked questions
Ready to put Messaging Packages to work?
Talk to our team — live demo in 15 minutes, onboarding in a day.
